Coconut Protection is a non-binding subscription to protect your electronic device. Just give the model of your device and click "Buy protection". We will estimate the purchase price and the amount of the deductible in the event of an accident. Afterwards, you will be able to perform validation tests which will continue with an immediate check by our team. In short, you are also quickly insured at Coconut Protection In addition, if your device is already damaged, you can tell us from the beginning on the same page without having any worries. We will do what is necessary to give you the essential repair at the best price before granting a protection plan to the device.
In order for your device to be protected in all circumstances, we ensure against breakage, oxidation and more! Many elements of a smartphone can break (the screen or back side) or even have malfunctions over time. For example, the battery, the speakers or the camera of the device. Oxidation can also affect the health of your device. That's why Coconut Shell is committed to quickly handling all accidental damages -related breaks! We handle all types of hardware breaks. However, software malfunctions and programmed obsolescence's are supported by the phone manufacturer.
When you live in any part of Canada, we send you a support box as soon as you declare your claim. You can send it to our workshop so we can take care of it quickly.
To start off, you have go to your member space, and click "Declare a disaster." Then you will have to answer the questionnaire related to what happened. After that, you'll have to give us a detailed description of damaged parts of your device and once this statement is completed, you can send it to us with only one click on our website.
Is your phone used? Did you buy it refurbished ? It's not a new phone? There is no problem, we will try and do our best! If your device is damaged, we will offer you a repair at the best price. Then we can give you a protection plan with Coconut Protection! If it is used but in good condition, you can also simply estimate the cost of your subscription on our homepage.
The deductible is the sum that an insured person incurs for damages. This is the amount to be paid in case of a problem, for the device to be repaired. For each damage, there will be a deductible of $50 to $350 depending on the model of your device which will not change, regardless of the claim you declare. Every year, it is even recalculated to keep up with the drop in the value of your device on the market! Coconut Protection is a non-binding subscription which means you can cancel it with only one click, once you are subscribe with us. In a complicated world of insurance, the lack of commitment often means a significant deductible. For our part, we have done everything possible to make it as small as possible and guarantee total freedom to your subscription. In addition, it allows us to cover an unlimited number of claims per year. The ceiling is 3x the value of your device per year which is equivalent to $6,000. In short, we can afford to say that you can live a lot of adventures!